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Insurance Provider

SoNomad

Specialist travel insurance provider offering two emergency medical products — a medical-only plan and a comprehensive package — both purchased through the same SoNomad quoting portal.

Relevant Products

SoNomad offers more than one insurance product. These products can have different underwriters, coverage limits and policy terms, even though they may be purchased through the same quotation portal. Read the section that applies to the product you are considering.

NomadX

Underwriter
National Liability & Fire Insurance Company, Canada Branch (associated with Berkshire Hathaway Specialty Insurance / BHSI)
Product type
Single-trip emergency medical
Designed for
Canadian snowbird / extended stay
Policy version
CA-TRVL-MED-EN-10-2025

Nomad+

Underwriter
Europ Assistance S.A. Canada Branch
Product type
Comprehensive package
Designed for
Canadian snowbird / extended stay
Policy version
Europ Assistance Canada Travel Insurance Plans — General Terms and Conditions

Emergency Medical Coverage

Verified emergency medical coverage maximums and deductible options, by product. Limits and deductibles can differ between products from the same provider.

NomadX

Emergency medical up to $2,000,000 CAD

Emergency medical coverage up to $2,000,000. Medical-only coverage (no trip cancellation, interruption, or baggage benefits). Emergency assistance line: 1-888-928-7855.

Nomad+

Emergency medical up to $5,000,000 CAD

Emergency medical coverage up to $5,000,000. Available as a Comprehensive Package including trip cancellation, trip interruption, baggage & personal effects, and travel accident. Emergency assistance line: 1-888-777-6513.

Pre-Existing Medical Conditions

Whether a pre-existing condition is covered depends on the applicable product, the eligibility requirements, and the policy wording. Stability periods differ between NomadX and Nomad+ and by age; a Quebec disclosure rule also applies to NomadX.

NomadX

Stability 90 days (age 59 and under); age 60+: 90 days for cholesterol/high blood pressure/diabetes, 180 days for other conditions. Quebec: pre-existing-condition exclusion does not apply unless disclosed in the medical questionnaire.

Nomad+

Requires confirmation

Under 60: 90-day stability. 60+: a 120-day and a 365-day stability period appear in the same source document for the same band — flagged for human review; do not rely on either until reconciled. Heart and lung conditions carry additional 90-day exclusions regardless of the general stability period.

Medication Changes

Starting, stopping or changing a medication can affect whether a condition is considered stable. Some products permit routine adjustments; others do not. Check the product-specific wording.

NomadX

Requires confirmation

The policy's stability definition treats a change in medication as breaking stability; no routine-adjustment carve-out is documented for NomadX. Confirm the medication-change wording in the policy before relying on it.

Nomad+

Requires confirmation

No product-specific medication carve-out is documented separately from the general stability framework. Confirm the medication-change wording in the Europ Assistance policy before relying on it.

Important Eligibility Considerations

Major verified eligibility requirements. This is not the complete contract — confirm your eligibility through the insurer's official application or medical questionnaire.

NomadX

Eligibility requires: at least 15 days old (Single-Trip) or 15 days to 85 years (Multi-Trip); a Canadian resident with provincial health insurance; a physician has not recommended or scheduled tests, investigations or surgery that are not yet completed; not travelling against physician advice; no terminal-illness diagnosis; life expectancy not 12 months or less; no heart, kidney, liver, lung or bone-marrow transplant; no kidney disease requiring dialysis; no assistance with activities of daily living required.

Nomad+

Requires confirmation

Multi-Trip Comprehensive plan: the applicant must be at least 30 days old and no more than 84 years of age at time of purchase. Other eligibility requirements follow the Europ Assistance General Terms and Conditions — confirm them in the policy wording.

Emergency Assistance

Most insurers require you to contact their assistance line before, or shortly after, receiving non-life-threatening care. Failing to do so may reduce what they pay. In a medical emergency, always call the assistance number on your insurance card.

NomadX

Emergency assistance line: 1-888-928-7855. Contact assistance before seeking non-life-threatening care, and keep your insurance card with the number on it while travelling.

Nomad+

Emergency assistance line: 1-888-777-6513. Contact assistance before seeking non-life-threatening care.

A note on accuracy. Some provisions on this page are flagged for confirmation because the source documents were unclear, incomplete or in conflict. Where an item is marked "Requires confirmation," do not rely on it until you have checked the current policy wording or spoken with the Snowbyrds Concierge.

Who Should Read the Policy Carefully?

This page is a summary to help you understand the provider. It is not the insurance contract. Before purchasing, read the full policy wording — especially if any of the following apply to you:

  • Travellers with pre-existing conditions
  • Travellers whose medication has changed recently
  • Travellers with recent tests, referrals or treatment
  • Older travellers subject to different stability periods
  • Travellers planning an extended stay

Related Advice

Next Steps

Not sure which product fits? The Snowbyrds Concierge (1-888-815-7472) can help you understand the options and connect you with a licensed advisor.

Artie the Arctic Ternsnowbrds.ca

A Canadian snowbird travel resource with access to multiple travel insurance providers through a licensed brokerage relationship.

Emergency & Claims

Medical emergency? Contact the assistance number on your insurance card or policy documents. Snowbyrds does not administer emergency assistance or claims.

Snowbyrds is operated through Ocean Sun Financial Group. Insurance is underwritten by the insurer identified in each policy and is subject to its terms, conditions, limitations, exclusions and eligibility requirements. Snowbyrds does not underwrite insurance.

© 2026 Snowbyrds. Operated through Ocean Sun Financial Group.